BNSF Automotive: Labor Day Operating Plan

TRAIN SERVICE
This year, the Labor Day holiday falls on Monday, September 2. BNSF will operate automotive trains over the holiday and our automotive facilities will remain fully-staffed and open for haulaway during normal scheduled hours. Connecting carriers who have reduced operations for the holiday may cause delays on interline traffic. Due to lighter traffic volumes over the holiday, we anticipate some extending of our service schedules as we consolidate volumes to fill trains. We expect shipments arriving on the holiday, Monday, September 2, may experience delays of up to 24 hours.

CUSTOMER SUPPORT
For interactive tracing 365 days a year, please use BNSF’s Tracing web tool by logging in to the BNSF Customer Portal with your username and password and selecting the Trace tab on the Home page. If you have questions regarding a shipment(s), please utilize the Message Us feature on the BNSF Customer Portal (must be registered/logged in to access) or contact BNSF Customer Support at 1-888-428-2673.
 
Customer Support will maintain a limited staff on Labor Day. Normal coverage will resume on Tuesday, September 3.
 
Your business is important to us. Thank you again for choosing BNSF Railway as your transportation provider.