BNSF Carload: Labor Day Operating Plan

Date
Aug 12, 2024

TRAIN SERVICE
This year, the Labor Day holiday falls on Monday, September 2. Train service will not be curtailed due to the holiday; however, BNSF plans to minimize the number of yard, local and road-switch assignments at terminals on Monday, September 2, consistent with customer activity and volume demand. Connecting carriers who have reduced operations for the holiday may cause delays on interline traffic. 
 
CUSTOMER SUPPORT
For interactive tracing 365 days a year, please use BNSF’s Tracing web tool by logging in to the BNSF Customer Portal with your username and password and selecting the Trace tab on the Home page. If you have questions regarding a shipment(s), please utilize the Message Us feature on the BNSF Customer Portal (must be registered/logged in to access) or contact BNSF Customer Support at 1-888-428-2673.
 
Customer Support will maintain a limited staff on Labor Day. Normal coverage will resume on Tuesday, September 3.
 
Your business is important to us. Thank you again for choosing BNSF Railway as your transportation provider.