BNSF Coal: Independence Day 2024 Operating Plan
This year, the Independence Day holiday falls on Thursday, July 4. Coal trains - both loaded and empty - will continue to operate according to regular schedules.
CUSTOMER SUPPORT
For interactive tracing 365 days a year, please use BNSF’s Tracing web tool by logging in to the BNSF Customer Portal with your username and password and selecting the Trace tab on the Home page. If you have questions regarding a shipment(s), please utilize the Message Us feature on the Customer Portal (must be registered/logged in to access) or contact BNSF Customer Support at 1-888-428-2673.
Customer Support will maintain a limited staff on Independence Day. Regular coverage will resume on Friday, July 5.
Your business is important to us. Thank you again for choosing BNSF Railway as your transportation provider.