BNSF Intermodal: Independence Day 2024 Operating Plan

TRAIN SERVICE
This year, the Independence Day holiday falls on Thursday, July 4. BNSF will continue to operate Intermodal trains over the holiday. However, due to lighter volumes of traffic and possible train consolidations, we anticipate that shipments from Thursday, July 4 through noon on Saturday, July 6 may experience delays of up to 24 hours. Connecting carriers who have reduced operations for the holiday may cause delays on interline traffic.

INTERMODAL FACILITY OPERATIONS
Please see the attached matrix for hub hours during the holiday. As a reminder, BNSF will add a standard $150 credit for every unit that outgates on a BNSF storage holiday (as defined in BNSF’s Intermodal Rules and Policies Guide) from any BNSF-operated intermodal facility (Group 1 or 2). Find the Intermodal R&PG in the Rules and Publications section of our Customer Portal. Storage credits may be accessed and applied to any unit at any BNSF facility via the Intermodal Storage Tool on the BNSF Customer Portal.

CUSTOMER SUPPORT
For interactive tracing 365 days a year, please use BNSF’s Tracing web tool by logging in to the BNSF Customer Portal with your username and password and selecting the Trace tab on the Home page. If you have questions regarding a shipment(s), please utilize the Message Us feature on the Customer Portal (must be registered/logged in to access) or contact BNSF Customer Support at 1-888-428-2673.

Customer Support will maintain a limited staff on Independence Day. Regular coverage will resume on Friday, July 5.

Your business is important to us. Thank you again for choosing BNSF Railway as your transportation provider.